• EME - Expect More Successful remote commissioning at Christalchile
    For the commissioning of EME batch plants, usually the EME engineers travel to site. Due to the current international travel restrictions imposed by Covid-19, it was impossible for EME specialists to travel from Europe to Chile in order to put the plant into operation.

    Since Christalchile urgently need the new batch plant, EME worked out a concept to commission the plant via remote control from Germany without the presence of EME specialists on site. For this purpose, Christalchile provided several resources in the field of mechanics and control technology. This team was supported in advance with the necessary process descriptions, manuals, checklists and additional training by EME specialists via video conference.

    The remote commissioning of the batch plant was essentially divided into two stages, the cold start-up and the hot commissioning. According to the EME specifications, the first stage, the cold start up, was carried out independently by Christalchile, by using the detailed information provided by EME. During this stage, all drive systems were checked by the customer, frequency converters and soft starters were parameterized.

    For the hot commissioning, EME software engineers connected to Christalchiles system via secure EME VPN to activate the operating and control software. Simultaneously video conferences ran parallel to the commissioning – several time two parallel video conferences from different areas on site were carried out by several commissioning engineers at the same time. All the scales were calibrated remotely.

    The time difference of 6 hours to Chile was compensated by flexible working hours at the customer's site and a 2-shift operation at EME. The complete batch plant was tested and successfully commissioned. Since commissioning, the batch plant has been running continuously without any problems.

    Christalchile is now one of many customers to be impressed with EME's superior remote support services. This success shows us, that even in difficult times; projects can be implemented through new concepts, use of digital conditions and possibilities, commitment, cooperation and willingness.

    EME would like to thank and commend the professional Cristalchile team for their outstanding performance and their extensive knowledge of our system, without their support the commissioning would not have be so smooth.



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